Event Cancellation Policy

Cancellation and Transfer Policy ICF Charter Chapter

The ICF Calgary Chapter understands that circumstances change and sometimes you are unable to attend an event as planned. As such, we offer the following cancellation and transfer policy to our membership:

Any cancellation notifications greater than 72 hours of a Chapter event will receive a full refund and will be subject to a $25.00 processing fee.

Any cancellation notifications within 72 hours of a Chapter event will receive a 50% refund and will be subject to a $25.00 processing fee.

No shows to a Chapter event will be subject to 100% of the event fee(s).

Cancellations will be accepted in writing only. Refunds will be made according to the above stated cancellation deadlines. All requests must be made by the attendee or credit card holder, and include the name of the attendee and/or receipt number.

A registrant may transfer their ticket to an event to another ICF Calgary Chapter member without a transfer fee. Please notify us if you are transferring your payment to another member, as soon as possible before the event.

A $25.00 service fee is attached to any request to change payment from one credit card to another.

When CCEU’s are provided as part of attendance at Professional Development events, no CCEU is given for members who do not attend the event.