FAQ 2016-12-14T10:27:59+00:00

We hope you will find the answers to your questions below.

If not, please contact us – we would be happy to help.

Some of these FAQs pertain to our website and others, more general ones, have been provided courtesy of ICF Headquarters at www.coachfederation.org.

How has coaching grown? 2016-12-14T10:28:16+00:00

ICF, the world’s largest coaching organization, remains successful in its core purpose: to advance the coaching profession. According to the ICF 2012 Global Coaching Study, approximately 47,500 professional coaches are now in business worldwide (bringing cumulative annual revenue close to $2 billion) as compared to 2,100 professional coaches in 1999.
The same report found that more coaches reported an increase rather than a decrease in fees, hours, clients and revenues over the past 12 months. Overall, trend indicators point to a growing profession, also evidenced by ICF adding 2,000 new members a year.

What is the difference between Accrediting and Credentialing? 2016-12-14T10:28:16+00:00

At ICF, coaching training programs are Accredited while individuals are Credentialed. ICF’s Accreditation service for Coach training schools defines curriculum standards to ensure consistency in coach training programs and consistency among coaching professionals. ICF Credentials are awarded to professional coaches who have met stringent education and experience requirements, and have demonstrated mastery of the coaching competencies.

How is coaching distinct from other service professions? 2016-12-14T10:28:16+00:00

Professional coaching focuses on setting goals, creating outcomes and managing personal change. Sometimes it’s helpful to understand coaching by distinguishing it from other personal or organizational support professions.

  • Therapy: Therapy deals with healing pain, dysfunction and conflict within an individual or in relationships. The focus is often on resolving difficulties arising from the past that hamper an individual’s emotional functioning in the present, improving overall psychological functioning, and dealing with the present in more emotionally healthy ways. Coaching, on the other hand, supports personal and professional growth based on self-initiated change in pursuit of specific actionable outcomes. These outcomes are linked to personal or professional success. Coaching is future focused. While positive feelings/emotions may be a natural outcome of coaching, the primary focus is on creating actionable strategies for achieving specific goals in one’s work or personal life. The emphasis in a coaching relationship is on action, accountability and follow through.
  • Consulting: Individuals or organizations retain consultants for their expertise. While consulting approaches vary widely, the assumption is the consultant will diagnose problems and prescribe and, sometimes, implement solutions. With coaching, the assumption is that individuals or teams are capable of generating their own solutions, with the coach supplying supportive, discovery-based approaches and frameworks.
  • Mentoring: A mentor is an expert who provides wisdom and guidance based on his or her own experience. Mentoring may include advising, counseling and coaching. The coaching process does not include advising or counseling, and focuses instead on individuals or groups setting and reaching their own objectives.
  • Training: Training programs are based on objectives set out by the trainer or instructor. Though objectives are clarified in the coaching process, they are set by the individual or team being coached, with guidance provided by the coach. Training also assumes a linear learning path that coincides with an established curriculum. Coaching is less linear without a set curriculum.
  • Athletic Development: Though sports metaphors are often used, professional coaching is different from sports coaching. The athletic coach is often seen as an expert who guides and directs the behavior of individuals or teams based on his or her greater experience and knowledge. Professional coaches possess these qualities, but their experience and knowledge of the individual or team determines the direction. Additionally, professional coaching, unlike athletic development, does not focus on behaviors that are being executed poorly or incorrectly. Instead, the focus is on identifying opportunity for development based on individual strengths and capabilities.
Is there proof coaching works? 2016-12-14T10:28:16+00:00

Yes! The ICF Global Coaching Client Study shows most clients reported improved work performance, better business management, more efficient time management, increased team effectiveness, and more growth and opportunities. The same study found that coaching clients noted greater self-confidence, enhanced relationships, more effective communications skills, better work-and-life balance and an improvement in wellness. Nearly 70 percent of individuals indicated they had at least made back their initial investment. The median suggests that a client who achieved financial benefit from coaching can typically expect a ROI of more than three times the amount spent.

According to the same report, the vast majority of companies (86 percent) say they at least made their investment back. In fact, almost one-fifth (19 percent) saw a ROI of 50 times their investment, while another 28 percent saw a ROI of 10 to 49 times the investment. Nearly all companies or individuals who hire a coach are satisfied. According to the ICF Global Coaching Client Study, a stunning 99 percent of people who were polled said they were somewhat or very satisfied with the overall coaching experience. For more details, go to the ICF Research Portal, as well as press releases about ICF’s return-on-investment research.

Who is in charge of ICF? 2016-12-14T10:28:16+00:00

ICF is a nonprofit membership organization led by a member-elected Board of Directors that oversees the organization’s affairs. Paid staff members follow the leadership’s direction and carry out its day-to-day work.

How does ICF define coaching? 2016-12-14T10:28:16+00:00

ICF defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.

What is the value of joining ICF? 2016-12-14T10:28:16+00:00

ICF Members receive a multitude of benefits, starting with access to educational research, networking opportunities, and globally recognized credentialing and accreditation services. All of ICF’s endeavors are focused on coaching — from informing the public on how coaching works to conducting industry research. ICF builds, supports, and preserves the integrity of the coaching profession through standards and programs. Membership is not only an investment into a coach’s future, but also an investment into the future of coaching.

Do I have to have an ICF Credential to be a member? 2016-12-14T10:28:16+00:00

Coaches do not need to hold an ICF Credential to be members, although ICF Credentials are recommended and provide additional benefits.

What types of coaches join the ICF? 2016-12-14T10:28:16+00:00

ICF Members specialize in a variety of coaching areas, including Executive Coaching, Life Coaching, Leadership Coaching, Relationship Coaching, Career Coaching and other skilled coaching fields.

Who started the ICF and why? 2016-12-14T10:28:16+00:00

The late Thomas Leonard, a professional coach, founded the ICF to create a professional coaching community. The organization was initially geared toward North America but now has members in more than 100 countries.

What year was the International Coach Federation (ICF) formed? 2016-12-14T10:28:16+00:00

The Association was formed in 1995. Local ICF Chapters started to form shortly thereafter and continue to open today.

How do I become a board member? 2016-12-14T10:28:16+00:00

A call for nominations for open Board positions is sent out to all members in the Fall of each year for Board positions to commence the following January for a two-year term for Directors or a one-year term for the President.  If you would like to nominate yourself for a Board role in the coming year, please contact us.

How do I volunteer? 2016-12-14T10:28:16+00:00

Please check the Volunteer page for more information.

Where do I find more FAQs about the ICF Global? 2016-12-14T10:28:16+00:00

Click on the following link: ICF Global FAQs

How do I upgrade my Basic membership to a Community membership? 2016-12-14T10:28:17+00:00

Please go to the Members page then click the “Upgrade” button to upgrade to a Community Membership.

NOTE: You must be a Basic Member before you can upgrade to a Community Membership.

To find out if you are a Basic Member, please contact us.

I have booked a ticket to an event and I need to cancel. How do I do this? 2016-12-14T10:28:17+00:00

Please contact us and select “Event Cancellation Request” from the subject dropdown menu.

We will get in touch with you to let you know what options are available.

When I search for my name I don’t get my profile. Why not? 2016-12-14T10:28:17+00:00

On the right of the main menu, there’s a magnifying glass icon you can click to search anything on the website.

This feature does not search our coaches database.

You can find the “Find a Coach” feature under the “Coaching” menu that will take you to the ICF Global search tool.

I forgot my password. What can I do? 2016-12-14T10:28:17+00:00

To reset your password, please click “LOGIN” on the top left corner of the page or click on “MEMBERS” then “Login” to access the login page.

You will see a link named “Reset Password”.

Please click it and follow the instructions to reset your password.

How do I update my Member Profile? 2016-12-14T10:28:17+00:00

Once you’ve logged in as a member (see the FAQ item “How do I log in to the site?”), you have the following options to access your account and manage your profile:

  • Click your name on the top left corner of the screen, where it says “Welcome [Your Name]” OR
  • Click “MEMBERS” on the main menu then click “Account” OR
  • Click “Account” on the footer of any page
How do I Log In to the site? 2016-12-14T10:28:17+00:00

There are many ways to login as a member:

  • Click “LOGIN” on the top left hand corner of any page OR
  • Click “MEMBERS” on the main menu then click “Login” OR
  • Click “Login” on the footer of any page