Jacklynn Holmes is an enthusiastic and passionate coach trained as an Ontological, Organizational Relationship Systems and Team Performance coaching. She is recognized for her exemplary skills as an educator, facilitator, coach and change catalyst over the past three decades. Jacklynn’s contagious enthusiasm helps drive clients to deliver on personal, team and organizational results through awakening emotional intelligence, developing systems intelligence and accessing new levels of personal leadership. She is fervently committed to supporting leaders by delivering an integrative leadership approach using a blend of change leadership, continuous improvement, organizational agility and systems intelligence for an end-goal of shifting mindsets and behaviours that translate action into results!
At the City of Calgary, Jacklynn served as a coach and change resource on the Service Plans & Budgets and the Connect4 projects for Corporate Initiatives and Finance. Later, she served Customer Service & Communications (CSC) where she coached leaders in landing CSC in its new model. Jacklynn has completed Team Coaching for various teams in CSC, Supply Management and others. Currently, Jacklynn provides 1:1 coaching to leaders throughout the City. In 2017, Jacklynn was nominated for a One Calgary Award in Corporate Innovation for her work on the CSC SDI project team.
Prior to developing her change and coaching expertise, Jacklynn served in many leadership and team building roles across Western Canada. As a former external Director, consulting entrepreneur and coach, Jacklynn has coached and consulted with a wide variety of clients in government, oil and gas, retail, airlines, printing and publishing, universities and banks helping clients realize change. Through individual and executive coaching, targeted facilitations and workshops, clients increase their skills and find new ways to meet personal goals and organizational objectives. Jacklynn also demonstrates a keen ability to interact successfully within multiple levels of leaders and functional groups throughout organizations specializing in agile software development, large scale operational and systems change and reorganizations.
Jacklynn is certified in the Newfield Ontological Coaching (NOCC) from the University of Calgary and has achieved ACC coaching status from the International Coaching Federation (ICF). With an MBA in strategy as well as an Organizational Change Leadership Certificate (OCMC) from MRU, she teaches in the Change program at MRU and Coaching in the Change program for the University of Calgary. Jacklynn is trained in Organizational Relationship Systems Coaching (ORSC), and recently completed a certification in Team Performance Coaching (CTPC) from northern California. She co-facilitates for Alberta Justice serving high conflict families in divorce and separation, providing workshops to families on personal and relationship communication (FOCIS on Communication). Jacklynn is an active ICF Calgary member and Board member for Calgary’s Association of Change Management Professionals (ACMP).